My Family Osteo: Privacy Policy

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This privacy policy explains how we protect your privacy while you use our website.

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My Family Osteo is dedicated to providing quality services and outlines our commitments regarding the handling of your Personal Information in this policy.

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We comply with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles guide our collection, use, disclosure, storage, security, and disposal of your Personal Information.

You can obtain a copy of the Australian Privacy Principles from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information refers to information or opinions that identify an individual. Examples include names, addresses, email addresses, and phone numbers.

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We collect Personal Information through various means, including correspondence, phone calls, emails, our website, media and publications, publicly available sources, cookies, and third parties. We do not guarantee the privacy practices of authorized third parties.

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We collect your Personal Information primarily to provide our services to you, inform our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You can unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

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When collecting Personal Information, we will explain, where appropriate and possible, why we are collecting the information and how we plan to use it.

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Sensitive Information

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Sensitive Information is defined in the Privacy Act to include information or opinions about an individual's racial or ethnic origin, political opinions, membership in political associations, religious or philosophical beliefs, membership in trade unions or other professional bodies, criminal record, or health information.

Sensitive Information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose directly related to the primary purpose

• With your consent

• Where required or authorized by law

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Third Parties

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Where reasonable and practicable, we will collect your Personal Information only from you. However, in some circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances, including:

• To third parties with your consent

• Where required or authorized by law

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Security of Personal Information

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Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information will be stored in client files, which we will keep for a minimum of 7 years.

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Access to Your Personal Information

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You may access the Personal Information we hold about you to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

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My Family Osteo will not charge a fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification before releasing the requested information.

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Maintaining the Quality of Your Personal Information

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It is important to us that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we continue to provide quality services to you.

Policy Updates

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This Policy may change from time to time and is available on our website at all times.

 

Privacy Policy Complaints and Enquiries

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If you have any queries or complaints about our Privacy Policy, please contact us via our contact page or email us at: myfamilyosteo@gmail.com

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We are committed to protecting your privacy while you use our website https://myfamilyosteo.wixsite.com/myfamilyosteo This Privacy Policy only applies to our website. The website may contain links to other third-party sites or applications, in which case this Privacy Policy does not apply to those linked sites or applications.

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We collect certain information from users of our website. This Privacy Policy explains the information we collect, how we use it, and your rights regarding the information. By continuing to use our website, you acknowledge that you have reviewed and agree to this Privacy Policy.

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If you do not consent or agree to this Privacy Policy, please do not use our website.